CMED BUSINESS CULTURE

Vision, Mission & Values
To achieve our goals, we will be guided by the following core competencies:-
1. Service excellence
2. Teamwork
3. Integrity
4. Innovation and
5. Corporate social responsibility.
We will continuously monitor and be responsive to the macro and micro-economic environment so as to remain relevant and competitive.

VISION
To be the leading provider of transportation, equipment hire, and fuel services in Zimbabwe, becoming a significant player in the region by the year 2020.

MISSION
We are committed to providing best value services to our customers and stakeholders, ensuring an acceptable return on investment in line with best practice in the following areas:
1. Vehicle and equipment hire
2. Repairs and maintenance (vehicles and equipment)
3. Quality fuels supply
3. Driver development,
mindful of the impact of our actions on the environment.

CORE VALUES
Teamwork
1. We value our connected family and treat each other with respect, honesty and dignity while acknowledging personal differences.
2. We value each other’s contribution, skills, views and time.
3. We remain accountable, responsible and concerned about the impact of our actions and behaviours.
4. We know our extended family of stakeholders and our communities.
5. We know that united we stand, divided we fall.

We are innovative
1. We strive for efficiency and effectiveness.
2. We pursue challenging and rewarding work opportunities.
3. We benchmark with best practices in all our spheres of business.
4. We search for solutions that create value to our customers.

We take pride in providing service excellence to both external and internal customers
1. We always seek to exceed customer expectations.
2. We observe, listen and act in the best interest of our customers.
3. We deliver value for money service to customers.
4. We communicate to the customer daily or every other day.
5. We value customer relationships that build trust, confidence, and loyalty.

We lead on providing best value service to our customers
1. We strive for efficiency and effectiveness.
2. We value the relationship and effect of trust, time and speed of doing business.
3. We have zero tolerance to waste.
4. We go all - out in rewarding clarity and simplicity.
5. We employ appropriate technology as low cost driver.


ITS GONE BETTER!